NQS Free Returns Guarantee
NQS Free Returns on standard orders…
When you need total confidence and peace of mind our NQS Trade Service takes all the worry away, allowing you to buy with confidence every time. Our Teams understand the many reasons that can make it impossible to always get everything, which is why if anything is not right for our Trade Customers, just contact us and we will arrange collection of goods at no extra charge.
Of course, we will need you to have them ready for collection in the original packaging, and in an un-used and undamaged state, which is only as you would expect, but as soon as we receive the goods back and check them off for re-stocking in to our Production systems, we will raise an instant credit! – That’s NQS!
The only exclusions from our NQS Returns are:
- Orders where you order a RAL colour product which is colour coated to your chosen bespoke RAL colour.
- Orders where you place the order with a bespoke cut size. This applies to all products including sheets and bars
Worried about getting everything correct for your roofing project?
When you are a busy Tradesman with jobs to complete on time and to high standards, it’s important to get all your supplies ordered right first time… but what happens if you don’t? With NQS you can lean on one of the worlds most flexible and robust trade support systems that give you total confidence. If you don’t order enough, we have no minimum order quantity so you can place another top up order; if you order too much or get something wrong, we will collect the excess goods at no extra cost to your company! – no hassle – just total NQS peace of mind!
PLEASE NOTE: Whilst we accept returns free of re-stocking charges, carriage charges for the original delivery of any order will not be refundable. Additionally we will charge the same delivery charge to collect the goods which shall also be deducted from your refund.
Place an order today and relax knowing that you are covered by NQS automatically on the Clear Amber Shop !